Do I have to sign a contract?
No, we operate as a rolling pay as you go service. Each time we do a treatment the invoice will tell you the date we are coming back to do the next treatment in regular essentials plan.
You can cancel our service at any time. You can pay for the regular essentials programme via a DD. Please email the office if you want to set that up.
Optional Extras and mechanical work cannot be added to DD plans. The delivery of them is subject to quite short periods of suitable weather, so adding them to payment plans is unwise.
Are the treatments safe for pets and children?
Yes, but we do advise keeping them off the grass for about two hours.
How quickly will my lawn improve?
Normally some improvement is visible within a couple of weeks, but please do not expect an overnight miracle. The benefits of a good Lawncare regime accumulate over time.
How quickly will the weeds die?
Within three weeks they will begin to discolour and distort, large and fibrous weeds will take longer than this to completely disappear. If we fall short of our minimum weed reduction target of 65% please telephone us and we will arrange a free re-spray.
How soon after treatments can I mow?
Can I put mower clippings on the compost heap?
Yes, as long as you do not use the compost for six months. If you intend using it sooner do not compost the clippings from the first two cuts after a treatment.
Do I need to be in when the lawn is treated?
No, and many of our customers are not, but please remember to leave your gate unlocked so we can gain access to the lawn.
How should I pay?
Our invoices display our bank details & We prefer to be paid via internet banking. But we do still accept cheques in person or by post & cash in person direct to our staff.
Do the treatments need watering in?
No.
Can I change the 'next treatment date'?
Yes, but please try to give us at least 14 days warning, telephone us and we will arrange an alternative. Each invoice has the date of your next regular treatment, so you will know when to expect us.
